Wes Kao

Have you ever delivered a “sh*t sandwich”?
 
 It is an old-school management technique, designed to help managers tell people what they are doing wrong. And I’m always surprised how often it’s still served up.
 
 It refers to putting the ‘meat’ of some negative feedback between two slices of positive feedback, to make it more palatable.
 
 It's rubbish. It doesn’t work. 
 
 Find out why - and a better way to approach feedback - in my latest newsletter. Link in the comments.