Jason Fried

Business Improvement is all about giving time to your team to discuss and see where the challenges are and make a plan to do something about it.
 
 It doesn't need to be complex or hard.
 
 It does need discipline though and this is where a lot of teams get stuck.
 
 Discipline is about putting time aside to have the conversations. It is about making sure it happens and not bumped off when firefighting take precidence. Discipline is about making sure any actions are followed up and implemented.
 
 Last week, I took a client through one such exercise last week.
 
 Was it the perfect time to do it? Of course not.
 
 Were the team members needing to pull themselves away from a busy schedule? You bet!!
 
 The outcomes? Some amazing conversations and a prioritised action list that I will keep them accountable to do something about when I am back there in a fortnights time.
 
 Investing the time will and does bring results that continues to repay itself a long time in the future.